PRIMARY SERVICING

Primary servicing refers to the management of performing and sub-performing commercial and residential mortgage-backed loans. Building on its US expertise, Crown has extended its services to cater for the European market. European primary servicing is gaining momentum with increasing cost consciousness in the field of credit administration.

Primary servicing involves:

• collection of interest and principal
• deeds management
• reporting
• payments
• account statements and loan settlements
• borrower communications

The unique combination of bank and transnational servicer allows us to provide an allround service, whether in form of an outsourcing or trustee solution.

Our specialised IT-system with extensive reporting capabilities and the Crown Westfalen Bank state of the art IT platform enable us to cater for the specific requirements of your business model.

Our credit specialists are highly skilled with extensive bank experience. Our senior management has an average of 20 years credit administration experience and our middle management an average of 7 years. This is in line with our quality standards, that demand know-how, professionalism and flexibility.

We are a competent partner for all your credit administration needs – from single names to entire loan portfolios. Entrust us with your credit servicing so that you are free to focus your resources on other business activities. 

Andreas Flechtner
Head of Credit Servicing
+49 234 616-4123
andreas.flechtner@crownwestfalen.com